browse our

Frequently Asked Questions

Where are you located?

We are located in the East Valley on
Val Vista Dr. and Williams Field Rd. near the 202 South.

1482 E. Williams Field Rd.
Building B Suite 101
Gilbert, AZ 85295

How long is the entire process? 

Typically we will meet for a one-hour initial parent meeting to determine your child's individual needs.  Then we will decide the best assessment for your child. We prefer your child not be present for the parent meeting so that you can talk freely about your child's areas of concern.

The assessment with your child will be the following week and is anywhere between 2-6 hours depending on your child's age and complexity of the assessment.  Most assessments are 3 hours from 9am-Noon.

We will then meet one week after the assessment for a one-hour parent feedback meeting.  During this meeting, you will be provided with a copy of the assessment for us to review together. 

What are Your Fees and Forms of Payment Accepted?

We are not in-network with any insurance plans and do not submit any claims to insurances. We will provide you with billing codes necessary for you to submit to your insurance for possible reimbursement as out-of-network.

Fees vary depending on the assessment type needed.
Rates typically range between $2,200-$2,600 for the entire comprehensive assessment and includes the intake appointment, assessment administration, report writing and scoring, and parent feedback meeting.  An estimate of total fees will be provided during the initial phone consultation.  

Final payment is due prior to the feedback meeting.  We accept all major credit cards, cash, health savings accounts, and Empowerment Scholarship Account funds.

Why are you not in-network with my insurance?

We get this question often and do not contract with insurance companies for many reasons. Here's a few of our top reasons:

  • Insurance companies have a set number or hours allowed for an in-network assessment (typically 6 hours total per year). This set number includes the intake, assessment time, scoring, interpreting, writing, and feedback time.  Our assessments are comprehensive and typically include between 15-20 hours of time.  When we limit our total time together and working on your child's assessment to 6 hours or less, we lose a significant amount of quality, which negatively impacts your child.  

  • Some insurance companies will only pay for the assessment if there is a diagnosis code on the billing, meaning the assessment must give your child a medical/clinical diagnosis. Working with this type of system creates an assessment that is focused only on finding what is wrong with your child.  We believe not every child needs a diagnosis and having a system that only pays us if we give children a diagnosis is not our style. 

  • A representative from your insurance company (typically someone with a high school diploma only) gets to decide what measures the insurance will cover and will not.  Insurance companies will not cover any academic testing, alternative methods for assessing ASD in teens, various mental health conditions, and dyslexia measures.  This leaves the psychologist with having to make sacrifices to your child's assessment, missing pieces, and incomplete assessments.  Also, not our style. 

  • Most psychologist who are in-network experience long wait-times for claims to be processed correctly after multiple re-submissions (sometimes up to 6 months for payment).  This has a trickle down effect of in-network providers doing less assessments which creates very long waitlists for families.  One of they ways were are able to see your child so quickly is because we are not at the mercy of insurance companies.

How will an assessment help my child? 

How do I prepare my child for the assessment process?

The assessment will identify your child's strengths, talents, and areas where they need additional supports or interventions. Understanding these aspects will guide personalized strategies for academic, social, and emotional growth.  Here's some of our favorite ways an assessment can help

  • Clarification of Diagnosis: If your child is experiencing challenges such as learning difficulties, attention problems, or emotional disturbances, a psychological assessment will help clarify whether there's an underlying condition such as ADHD, dyslexia, or anxiety. A clear diagnosis will pave the way for targeted interventions and support.

  • Tailored Interventions and Support: Based on the assessment findings, educators, therapists, and other professionals can develop personalized intervention plans to address your child's specific needs. These interventions may include educational accommodations, therapy, behavioral interventions, or social skills training, aimed at maximizing your child's potential and well-being.

  • Improved Self-Understanding: Going through the assessment process can help your child gain a better understanding of themselves, their strengths, and their challenges. This self-awareness can foster resilience, self-confidence, and a sense of empowerment as they learn to navigate their strengths and overcome obstacles.

  • Enhanced Academic Performance: By identifying any learning difficulties or cognitive challenges, the assessment can inform teachers about the most effective teaching strategies and accommodations for your child. This can lead to improved academic performance and a more positive learning experience.

  • Emotional and Behavioral Support: If your child is experiencing emotional or behavioral difficulties, the assessment can uncover underlying factors contributing to these challenges. With this understanding, therapists and counselors can provide targeted support and interventions to help your child manage their emotions, build coping skills, and develop healthier ways of interacting with others.

  • Family Support and Education: A psychological assessment will include a feedback session with parents or caregivers to discuss the results. This provides an opportunity for families to gain valuable insights, learn effective parenting strategies, and access resources to support your child's development.

We'll talk about this during the parent intake (what to say, what to expect) but there really isn't much prep work needed.  

We want your child to show up as they are and not feel the pressure to perform or hide what's going on with them.  They are free to be themselves with us.  If that means having a tantrum under the table, we'll be right there with them. If it means, taking 30 minutes to warm up, we've got all the time they need.

You can share that our job is to see how their brain works and what the world looks like through their eyes.  During the assessment, they will show us how their brain works by looking at pictures, answering questions, and working with blocks.  It's their opportunity to share what's going well and what's been tough. 

I'm not sure what the next step is?

let's do this

Let's schedule some time to talk

We'll talk more about your concerns, goals, and process for the strength-based assessment for your child. 

schedule a consult